TESTIMONIALS - see what people like you say

 

Hello, I use your company all the time for my travel around Melbourne, Brisbane, Cairns, as a salesman. Your service is good and your rates are good and your site saves a lot of time searching around for different rates. Very happy and am using you again tomorrow in Melbourne. Thankyou James Hickson - car hire Brisbane, Melbourne, Cairns

 

Hi there, car rental went smoothly. good price, better then what europcar quoted directly. car was ok. cheers for your help, Sarah Portelli - Hire car Cairns

 

Thanks for the chance to respond, your service was extremely useful, and I was extremely happy with how easy it all was. I've already told others about your service and I know they will be using the website shortly. I'll be back in cairns soon and i'll be using the website then as well. Hiring a car can be such a pain with all of the websites available these days, and trying to find out which one is actually giving you a good deal can be quite trying at the best of times, your website took away all of the hassles!!! Best of luck with the business in the future, and thanks for making my holiday that bit easier to organise... Cheers, Phillip Bryant.

 

Hi there! Our rental was all good. Your system is hassle free, quick and we would use your site again! We didn't have to work our way through a minefield of options and the price was reasonable. Thanks! Glenn Aslin - Cairns airport car rental

 

The car was ok, it was wonderful and i was happy. My friend told me your web site and he told me to find rental car through your web site more cheaper than direct to the company rental car. Thanks very much and see you next time. Erman Syaffebian - Melbourne car rental

 

Thank you for arranging our car hire between Townsville and Cairns. Everything worked perfectly. We will be looking to use your services the next time we visit Oz, and will recommend you to anyone else we know who will be visiting. Kind Regards David and Mo Mahy - car rental Townsville to Cairns oneway

 

All went well again. I think we have used your service over ten times now. We received an upgrade voucher from you .Thanks very much.

Kind regards, James Hickson - car hire Melbourne

 

Rental was, very smooth thanks. My Air Niugini flight from Port Moresby arrived in Cairns 2 hours late (at 10pm). It was good to know that you are very efficient as my booking was made only a few hours before I flew. Europcar had a car ready and waiting without any dramas. I would recommend your service to others, especially if booking a car from this end in PNG. Cheers Mark Walker - Cairns Airport car hire

 

Car rental was fine had a vehicle upgrade, everything went very smoothly. Have used your service several times and will do so again, have also recommended you to friends. Thank you. Erika Stielow

 

Service was excellent, the car was excellent, and all went very, very well. Have already passed on your link to friends and family here in Aussie and whenever I need a rental car again, you will be the first people we go to. Good on ya guys!

PS: As a tip, be sure to have a printout of the rental agreement when renting the car at the start - especially the part about the $300 max insurance which your service amazingly provides at very little or no cost!! William Mitchell-r0nhmf

 

During the past couple of months, I used your service three times. Each of the rentals went really well, with no problems. Yes, I would use your service again. Yours truly, John Smith - Goldcoast Coolangatta car hire

 

We had no problems with the rental. Everything went very well and we could not fault the service from yourselves or Europcar in Melbourne where we picked up or Adelaide where we dropped off. Thank you for your service and we will most definitely use your services in the future. Regards, Allen Hunt - Melbourne to Adelaide one-way car rental

 

All went well with Oz car rental. Thanks for the free upgrade to larger car. We needed it! Of course we would recommend you to others. Many thanks for a great car. no hassle, easy access, all PERFECT. Aloha, Pat Buckman - rent a car Cairns

 

Excellent. In fact the car was upgraded which was even better. No hassle at the airport with being sold extras. We will certainly use you again if we go back to Australia and will tell friends to try you out also. Kind regards John - hire car Cairns

 

Many thanks, the rental was fantastic, even got an upgraded car with no extra expense. It was great, very well organised and no problems at all, plus unbelievably good value. So pleased we used your rental service. Would highly recommend. Best wishes, Heather Cupit - Hervy Bay to Sydney car hire - Cairns Airport car rental

 

Great Rates! Can't find better rates elsewhere. Ian McAtamney

 

Hi, I am very pleased with the car rental I took out in Cairns. It was easy, straight forward, cheap and the car was a little beauty. Very economical. I shall pass the word around because I was so pleased with the car. The staff were very helpful. Could not have gotten a better deal. If I am in Cairns again, you will be seeing me. Ethel Kong Satisfied customer.

 

Rentals in Sydney and Cairns were fine. 2 good economical cars. I would use you again if travelling to Oz. Cheers. Gordon Hendry

 

Hey, You'll always have the best rent a car business in Australia. Regards Rick Szelpuk

 

Thankyou, car hire was a breeze. Your rates are extremely competitive. I could not find travel industry rates to compare with yours, well done. Geoff Farrugia

 

Thanks for such great service! I have recommended you to all my friends and family. I always use CairnsDirect to book cars now - not that I book that often, but it's silly to go anywhere else when you can get an all-inclusive price AND it is still cheaper than going through the companies directly. Many thanks May Whitaker

It was a great car! The price was much cheaper than making a direct booking to Europcar, and plus, we got our car upgraded! We supposed to get a small car (Hyundai Getz) but we ended up with Toyota Camry sedan, at the same price of the small car! Really happy with, and will definitely use your service again!. Thank you. Regards, Mohd Aizuddin Mohd Khalid - Melbourne car hire

 

I am writing on behalf of my husband Sergio Esteves. The service that was given by your company was excellent and we will be using you regularly I found you quite by accident on the internet and am very grateful that I did. As it so happens I have booked another car rental with you so thank you. Regards Sue Esteves - Cairns car rental

 

Although we didn't really use the hire car (too much time spent by the pool drinking!!)... I was happy with the trip to and from the airport!
I was very impressed with your service - I think you do a fantastic job. You should be very successful people judging by the quality of your service. I also like the follow up that you do... and the personalized touch is practically unheard of these days. I will definitely use you guys again! I heard about you from my Dad who is equally impressed with your service. He heard about you guys from a friend. Word of mouth is alive and strong!! Keep up the good work! Thank you again. Kate Mulcahy. Marketing Executive, Australia/New Zealand. Transitions Optical Pty Ltd - Cairns car hire

 

Just wanted to say thanks for all your help with booking the car in Brisbane. Everything went smoothly and the we couldn't fault the service. We will definitely use OZ CAR RENTALS again. Our friends Jenny and Pat used your company years ago and recommended we use you. Glad we did. Talk to you again later on in the year! Bob Webb - car rental Brisbane

 

Hi, Oz Car rental is wonderful. Quick response and prompt reply to my enquires. Car is great and everything as promised is provided to us. Great service! Manage to find the website from google search engine, have used the service twice for the past two months. I'll definitely rent through Oz Car rental again and recommend it to my friends. Cheers, Wen - Hobart car rental

 

I have enjoyed your service AGAIN :-) The rental car was very new and very spacious, it can suit my big family comfortably and yet at a very affordable price. I really like your service, you are the best :-) I will definitely recommend your service to my my friends whenever they need a car rental in Australia. Once again, a big thank you to your excellence service. Keep up the good work! :-) Best regards, Siew Yee - Perth car hire

 

I'm very happy with your service. The rental car was excellent and service in Europcar very efficient both in Cairns and Brisbane. Next time I travel to Australia, I will for sure use your service again and recommend it to my friends also. I found you web page with Google after several visits to other car rental pages. Your page worked very smoothly and prices were clearly shown. Thank you! Jan Weck - Cairns city to Brisbane Airport car rental

 

The car was great... it was actually brand new with only 23kms on the odometer! The staff at Europcar were good, and the price we paid was the cheapest I could find for under 25yo. I would definitely use the service again. Thanks!! Anthony West - Cairns city car ental

 

Hi Sharon & Michael, We were delighted with the car we hired from Europcar Rentals through you. The car was in excellent condition and we couldn't fault it (unusual for a rental car!). We travel to Port Douglas twice a year and we will certainly use your service again. We found you on the Internet while checking rental car prices - we think you do a great job. We will contact you before we travel next year. Sue & Brian Quartermain. - car hire Cairns - Port Douglas

 

NOTE - this from client who decided NOT to use car we had booked for them, after they arrived in Cairns -
Re feedback on rental car Unfortunately I was not pleased with this service, Firstly, I particularly requested an all up quote including insurance waivers. Upon arrival I was told about another waiver for single vehicle accidents. Adding this in, made the rental one of the most expensive of all the quotes I sought. I was not pleased about the lack of transparency in this deal and wanted to cancel because of this, only to find myself caught between Bargain Wheels and your company. To add to this, when the car broke down I was refused service by the RACQ because the subscription was not paid. This took many phone calls and almost 2 hours of fiddling around. Not the kind of experience to recommend.

ANS - who did you end up getting car from ??? we don't have single car crash nonsense see www.cairnsdirect.com/ec-all-inclusive.html

Car came from East coast/Auscar thru Bargain Wheels Booked in my name and paid for by husband, Brian Wilton

ANS - we are NOT and do NOT use above companies, we are OZ Cars Direct - AUSTRALIAN CAR RENTAL BROKERS  www.cairnsdirect.com

- Lesley Parker and Brian Wilton - Cairns car hire - "not such a bargain in the end"

***********************************************************************

100% happy repeat clients :-)

 Hi there... Just like to share my thoughts with u guys. Your pricing was great. The lowest! Pick-up and return was smooth, my car was waiting for me with the baby seats attached! And I was charged as quoted. No hidden charges. My friend who rented from someone else had to pay another $100 for dunno what nonsense charges. Cheers.... will definitely recommend u guys to my friends.... Keep up the xcellent pricing!!!
— Tan Meng (Sydney to Melbourne car hire)

I did use your service and was very pleased with all aspects, prices etc. The car was with Europcar with a P/Up and D/Off at CNS a/port. You were also able to request an upgrade from a smaller car for no extra cost and with minimal fuss on your part. As there were 3 tall adults involved in my little party it was most appreciated. At P/Up time, the man at Europcar wanted to charge extra for a/port costs etc as he couldn't find an appropriate cost code but, when I showed my print outs with agreed costs and details etc, he just charged what you had quoted. There was no further concern. The car was a new XR6 Falcon sedan so it had plenty of space for our drive to/from Ingham and was most comfortable. I'm happy to suggest Qantas staff and friends to use your service and I will again when in CNS. I came across you via the internet and after doing some comparisons etc as Qantas staff already get discounts with Avis, Hertz and some other companies. So, thanks for the rental arrangements. They were very good. Until the next time ... Cheers and Thanks,  — Terry Harte (Cairns car hire)

Everything was perfect, as quoted, price was the best. Even the rental agent was so surprised by the price you gave us, for cheap car rental in Brisbane. — Paola Croci (Brisbane to Cairns car rental)

That was the greatest rental I have ever come across, even the staff from the rental company was amazed about for price and package we got. Not to mention that we got a brand new Toyota Tarago, (2000km). Once again, thank Oz Car Rental. I will try Oz Car Rental again. keep it on. — Jordy Cheung Chen

Thank you so much for the really outstanding experience. The Tarago was truly exceptional - brand new - at a very fair price and all accomplished in a professional manner - easy pick up and effortless return. I would definitely use your services again and highly recommend your services to others. Because of your contribution our OZ experience was fantastic. — Lee Jones (San Francisco)

The car was fantastic, in excellent condition, a pleasure to drive. I will use your service again when I need car rental. I have mentioned you to a number of people - excellent value for money and quality that I received using your service. I found you using a search engine on the internet - I believe we came up with the best. — James Wood

NO probs. this is our second hire from you and intend to hire from you again when we return to Australia later in the year. — Eric and Cindy George (Devon. England)

Hey guys, car was excellent. Great service from Europcar at Cairns airport, and he even admitted that the rate was cheaper than they could have offered direct or on their own site! I'll recommend you to anyone I know heading to Oz, and if we do so ourselves again we will use you without hesitation. Thanks for the mail to follow-up, its nice to see some people taking the time to see how the service works! — Cheers, Tom

Car was fine and service was good at airport for pickup and drop off. I have used your service previously so went straight to your web site. I will use your service again as I found is was the best deal amongst the major rental companies. — Michael Collett

Oz Car Rental, Hey thanks for the great offer that we received from booking our car hire from your website! Because of our age (21) we were quite hesitant to book a car from any of the rental companies as it would have cost us a lot of money as they wanted to charge us a fee for been under 24 among other charges By booking through your website, not only did we get the car and times, etc that we wanted we also saved a alot of money in the process as the rental was inclusive of all sorts of extra charges! Using your website made renting a car in Cairns affordable and made our trip fantastic as we were able to afford a car to travel around the lush tropical countryside in were we would have had to do without. I would definitely recommend Oz Car rental and www.cairnsdirect.com to any other people I know visiting Cairns or other parts of Australia. Thanks a heap once again! — Warren Jones (Auckland, New Zealand)

Thanks Sharon and Michael, Always a pleasure to deal with you guys. Its been a while since i needed a car rental, but its nice to know that where ever and whenever i need a rental - I can rely on you for a hassle free, good quote. — Thanks, Timothy Cutajar

I was very happy with the car and the price. I found what I wanted by looking on the internet. I would certainly use your service again. After my original booking, I wanted to extend the time and was impressed at the efficient way this was done. — Joan McKie

Hi there, The rental went very well, easy and well informed pickup – car great , in all very satisfied and will continue using this service and advise others of the excellent rates and service. — Regards, Gordon Treloar

Hello Oz Cars, A note of thanks. The rental car we hired was wonderful. A luxury car it was!! The family traveled comfortably which created a relaxed environment. We will certainly use Oz Cars again and also recommend you to our family and friends. Cheers and Happy New Year! — Antoni Flasza (Wellington, New Zealand)

We were very pleased with the service. No problems on pick up and return. Will definitely recommend you to others. We were recommended by someone else who had used yourselves. Thank you so much for making our holiday so pleasurable. Happy New Year.
— Regards, Marianna and Derrick (UK)

hello, thanks for your services. it was perfectly ok, all was smooth and easy, we'll definitively use you again. Med Vänliga hälsningar. — Best Regards Lars Isaksson

Thank you so much for the really outstanding experience. The Targo was truly exceptional - brand new - at a very fair price and all accomplished in a professional manner - easy pick up and effortless return. I would definitely use your services again and highly recommend your services to others. Because of your contribution our OZ experience was fantastic. Thanks from San Francisco. — Lee Jones

Our car was great, and as promised nothing extra to pay! In fact we picked up our car the night before our scheduled time and we still weren't charged any extra. So thanks and I would certainly recommend you to anyone. I found you on the internet and had many quotes in the $700-800 range and yours for the very same car was $480 - unbelievable. — Louise Stapleton (Singapore)

another successful car rental. Once again everything was ready for me to drive away and the return at Adelaide airport was great. Just left keys and was thanked for using their service. — Regards, Arthur Tye

Excellent rental, very good price for 1 way rental and a new vehicle. Will recommend your web site and good service. — Best regards, Tony & Gigie Rogers

I used your site to book three cars -in Brisbane, Melbourne and Perth. We had the class of car we had booked and we were completely satisfied with the car we had booked on each occasion. I should have no hesitation in recommending you site to any of my friends or family travelling to Australia in the future. Thank you for your help in arranging what has been a most enjoyable Oz holiday. — David Reddish

Hi All, I have received the refund into my account and would like to thank everyone who responded to my emails and the mix up. The customer service has been excellent and i have always felt that it has been dealt with my best interests in mind. Once again i would like to thank you all for your help and will definitely be using your company again and would recommend your service to others. — Many Thanks, Adam Pickford

The car was great just as advertised. Price excellent and no hidden extras. Would use you again and have already told our friends about you. — Aubrey Williams

Hello, found the car to be one of the best car rentals i have ever rented. Will use your company again and will tell all my friends about the excellent service i receive. Once again thank you for your brilliant company. — Cheers Marvin Lyn Dennison

Hi I was on the net trying to find the best deal for a rental car and stumbled on you guys. Would just like to say thanks! We got the best deal we'd seen especially being under 25, and it made our holiday stress free knowing we had peace of mind of insurance cover. Very nice looking (and smelling) car and nice to drive. — Cheers, Adam Penberthy

We needed an inexpensive car rental located at the airport as we were landing after midnight. The car was a new 2005 model, ran great and was in superb condition. Absolutely no problems, thanks. — Ronald Drewitz

Rental was brilliant and very smooth. Very nice car for a very low price. Would absolutely do it again. Thanks again guys. — Fraser Scott

Everything was fine, as usual. We have been recommending you to friends since we started using your service a few years back. Keep up the great service. — Pat & Jenny

We received in Cairns the car we expected. All conditions of the booking were as foreseen (insurance, etc...) We returned the car 3 days earlier. We were automatically refunded via our credit card for the 3 days. We had 1 problem with the car: A small stone on the windscreen, with a crack of 50 cm as result. When we returned the car, they accepted the damage. Damage on the windscreen was foreseen in the insurance. Conclusion: A good service. We will recommend cairnsdirect.com to others. — Luc Tack

Hi, We had a great holiday, and thanks for your email. This is the second time we have used your service and we have no hesitations in telling family and friends about your cheaper rates. We met you last year while we where in Cairns and stumbled into your office looking for a rental car, you helped us out with a great rental at a cheaper price than any we could find, all with a friendly smile and a quality service, so we came back for more of the same, the rental car this time was also great value for money, even the rental company was amazed at the price we rented the car for, they even asked us who we knew to get the car so cheap. The Internet service is easy to use, quick with replies, and the cheapest rates around. We'll be back and using your company for future holidays, We are flying off to WA next year so I will be checking out your rates before we go. But I know they'll be the cheapest around. Again Many Thanks. — Gayle & Geoff Hill

From an L plater internet user I found you guys so easy to understand and confirmation A1. We had horrid weather at Palm Cove BUT who cares when we had a almost brand new car and top places to drive around. The car was heaps better than our budget thought we would get and it made our holiday so stress free with you doing all the paper work for us, passed on your internet address to L platers like me. — Melanie Schultz

Hello Team, All aspect of hire excellent. Would certainly use service again and recommend to others. Returning vehicle took less than 1 minute. Accepted my word car was clean and no damage occurred. Brilliant all round. Many thanks. — Peter Geange (NZ)

The car rental was the best renting experience we have had. We picked up the car with no problem in Brisbane. The car supplied was a Mitsubishi Magna with only 3800 Km on the clock. It performed faultlessly throughout the 3000 Km that we drove it. Drop off at Cairns was equally simple and took about 2 mins. One small tip, do go for the prepay on fuel it is well worth it. — Cheers Robin & Julie

Rental went very well. Impressed with the rates, much cheaper than the hirers own web site. — Trevor Walker

We are Brits and flew to Australia for a five weeks. During our stay we had 2 separate car rentals, through Cairns Direct. The rental from Melbourne was with Europcar and the rental from Sydney was through Thrifty. Cars were fine and we would use you on any future trip to Australia. We have recommended you to others and will continue to do so. We heard about you through an Australian friend who lives in Singapore. They use you when they are in Australia. In a nutshell - everything was 'bloody good'. — Michael Love

The car and rental process was GREAT. I must admit the rate was so good that I thought I might be stung with some "additional" charge when I picked it up at the airport - but pleased to say the car at the agreed rate. The whole process was easy and the car just what I ordered - in short I'm wrapped! I will DEFINITELY use you again and recommend you to my friends and work colleagues. — Cheers Steve Ferguson

We had a fantastic holiday travelling from Cairns to Brisbane in 17 days. Car was excellent new Falcon made travel very comfortable. I was a Thrifty Blue Chip Member prior to this holiday, but your quote was hundreds cheaper than so-called Members specials and no added on surprises when the Visa bill arrived. As we tavel to Aussie every year sometimes twice yearly, we will certainly be using your excellent service. I found your website while browsing for info on rentals in Cairns, it was so easy to use and quote was instant, very professional. I've endorsed your service to several clients, friends, and rellies. — John & Janet Mulligan (Christchurch, New Zealand)

I was happy with the car, the service and the process and the car rental pick up and return went quick and easy. I have previously booked several weeks in advance and always had more trouble than I had with this rental. The fact that this was a family emergency and arranged overnight on a weekend was terrific. Even though there was a error in the original booking this was quickly and easily rectified via the net. I found your ''Quick Quote'' service by using "Google Search" along with some others which were not as easy to use. The best part of your process ( the reason I used you ) was the security I felt by not having to provide a credit card number over the internet. THIS IS A GREAT FEATURE. I would use your services again and have already recommended you to another friend. — John Livingston

No problems - will certainly continue to use the service, as we have successfully, 10 times, for a few years now, and will spread the good word whenever possible. — Regards, Rob Hillis Action Bearings 

Everything went well; makes hiring easy/efficient, less hassle and cheaper. Definitely recommend (have actually done so today) and would use again. — Bob Warren

Hello, Found your service second to none, would and will be recommending you to others. Great price, couldn't beat it! — Vicki Taylor

Hi, I wanted to keep this car forever. I could have kept driving & not returned it to the airport !!! (Alas my conscious wouldn't let me) A great car & even greater service . My brother has used you before. You are highly recommended to everyone. We would never use any other car hire service. Fantastic. — Daniel Stanley

The rental went very well. The car was very good and didn't have any problem. I would certainly recommend booking trough Cairnsdirect to others. — Aruna Jayasuriya

The service was really good. I love the fact that I didn't have to phone from place to place and I also like the fact that I didn't have to enter my credit cards details on line. I will use you guys again. — Adam McEwan

Thank you very much! Our car rental experience was excellent. We had no hassles. Not sure how you do it...would love to know? but we did not pay a relocation fee, airport tax or surcharges which is what saved us so much money. — All the best Russell Schnaid

Dear Sharon & Michael, I am sorry that it has taken me so long to get back to you. I did rent the car and I must admit I could not have been happier it was brand new and only had 23 kilometres on the clock. The additional money saving option provided when I went to collect the car were unbelievable. They were so good I have told all my friends and associates how easy, simple and safe using your service was. I did all the shopping around comparing prices of rental car companies but could not the beat the price you were able to give me. I am currently trying to convince my boss to cancel his avis account and use your service. I have now saved you in my favorites for the next time I need a car to rent. I won't even bother with looking around and comparing prices. Once again thank you for the service you have provided. — Regards, Joseph Stehens